Effective Date: 1 August 2025
Website: www.pinspiredcloset.com
Welcome to Pinspired Closet, your go-to destination for handpicked fashion and authentic beauty products for women. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our services.
🧾 Introduction
Welcome to Pinspired Closet, your trusted online destination for authentic makeup and fashionable clothing for women. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
At Pinspired Closet, we are fully committed to maintaining your trust. This Privacy Policy is designed to help you understand the types of information we collect, how we use it, and the choices you have regarding your data. By using our website, you consent to the data practices described in this policy.
We collect personal information in several ways. You may provide us with details such as your name, contact number, email address, billing and shipping addresses, and payment information when placing an order, creating an account, or subscribing to our newsletters. Additionally, we collect data through automated technologies such as cookies, which help us understand how visitors interact with our website. This includes information like your IP address, browser type, and browsing behavior. We may also receive information from third-party services such as payment processors and logistics partners.
The personal information we collect is used primarily to fulfill your orders, manage your account, provide customer support, and communicate important updates about your purchases. Moreover, we use this data to improve our services, personalize your shopping experience, recommend products based on your preferences, and conduct market research. With your consent, we may also send promotional offers and updates via email or other communication channels.
Cookies play an essential role in enhancing your online experience. These small data files are stored on your device to remember your preferences and track your behavior on our site. Cookies allow us to save your shopping cart, recognize you on return visits, and provide a smoother browsing experience. You can modify your cookie preferences through your browser settings, although disabling cookies might affect some functionalities on our website.
Pinspired Closet is operated by a dedicated team based in Delhi, India. We are passionate about providing women with an exceptional and empowering shopping experience. Our collection is carefully curated to reflect quality, authenticity, and the latest trends in beauty and fashion.
As the data controller, we are responsible for determining the purposes and means of processing your personal data. We ensure that all information is handled lawfully, transparently, and with the highest regard for your privacy. We also work with trusted partners who are contractually obligated to uphold our data protection standards.
We pledge to be transparent, secure, and respectful in our data practices. Your trust is our priority, and we strive to protect your personal data using robust technical and organizational measures. This includes encryption, firewalls, secure servers, and access controls to prevent unauthorized access.
We collect a variety of data to deliver personalized experiences. This includes your order history, preferences, device information, and interactions with our content. By analyzing this data, we aim to make your shopping journey more relevant and enjoyable. For instance, we might recommend makeup shades based on previous purchases or showcase fashion collections that match your interests.
There may be instances where we need to share your information with third parties. These include logistics providers who deliver your orders, payment gateways that process transactions, and customer service tools that help us assist you effectively. We only share the necessary information required to perform these services and ensure that our partners adhere to strict data protection protocols.
Safeguarding your data is of utmost importance to us. We implement industry-standard security technologies and practices to protect your personal information from unauthorized access, disclosure, or misuse. Regular updates and audits are conducted to ensure our systems remain secure.
If you have any questions, concerns, or need assistance related to your personal data or account, our customer support team is here to help. You can reach us at support@pinspiredcloset.com or connect with us via our Instagram handle @pinspiredcloset. Our team strives to respond within 24 to 48 business hours.
As a valued user, you have several rights concerning your personal information. These include the right to access, correct, or delete your data, withdraw consent from marketing communications, and object to automated profiling. If you wish to exercise any of these rights, simply contact us through the provided email.
In accordance with Indian data protection regulations, we have appointed a Grievance Officer to address privacy-related concerns. You may reach out to the Grievance Officer at grievance@pinspiredcloset.com. We aim to acknowledge complaints within 48 hours and resolve them within 15 business days.
This Privacy Policy reflects our commitment to your privacy and our promise to handle your information responsibly. We encourage you to review this policy periodically, as we may update it to reflect changes in our practices or regulatory requirements. Thank you for choosing Pinspired Closet—we're honored to be a part of your beauty and fashion journey.
🌐 General
This Privacy Policy applies to all visitors, customers, and registered users of www.pinspiredcloset.com. It governs:
~ How we handle your personal information
~ What data we collect and how we use it
~ Your rights and choices regarding your data
We follow the Information Technology Act, 2000, and the associated Data Protection Rules of India for all processing activities.
📊 Collection of Information
We collect data that helps us process your orders, provide customer service, and improve your shopping experience.
Information You Provide:
~ Full name, mobile number, email address
~ Billing and shipping addresses
~ Passwords and account details
~ Payment details (processed via secure, third-party payment gateways)
~ Product preferences, reviews, and customer service interactions
~ Subscription choices and feedback
Information We Collect Automatically:
~ IP address and browser/device information
~ Geographic location (approximate)
~ Date/time of visits and interaction with the site
~ Clicks, viewed products, time on page, cart behavior
Information from Third Parties:
~ Shipping, logistics, and payment service providers
~ Marketing and analytics partners
~ Social media (if you log in via Facebook, Google, etc.)
We collect only what is necessary to provide a seamless and secure shopping journey.
🎯 Use of Information
Your personal information is used to:
~ Process your orders and ship products to your doorstep
~Provide customer support and respond to inquiries
~ Customize and improve your shopping experience
~ Suggest products based on your style and history
~ Manage your account and login sessions
~ Send you order updates, shipping notifications, and newsletters
~ Conduct market research and website analytics
~ Prevent fraudulent activity and ensure platform safety
~ Fulfill legal obligations and regulatory requirements
We always process your information with care and confidentiality.
🍪 Cookies & Tracking
Cookies are tiny files stored in your browser to help us enhance your online experience.
We use cookies to:
~ Remember your login and shopping cart
~Track browsing behavior and site usage
~You are not using our services for unlawful or commercial resale purposes
~ Provide personalized product recommendations
~ Measure ad effectiveness and target promotions
~ Maintain site security and performance
Your Choice:
You can disable or manage cookies through your browser settings. However, some features (like cart saving or account login) may not function properly if cookies are disabled.
🧍 Who We Are
Pinspired Closet is a Delhi-based e-commerce platform created to empower women through authentic beauty and fashion. We handpick every product to ensure it aligns with our core values: quality, authenticity, elegance, and affordability.
Our website is owned and operated by [Insert Company Name], registered in India, and committed to maintaining a secure environment for all users.
🛡️ The Role We Play
As the Data Controller, we are responsible for:
~ Deciding how and why your personal data is processed
~ Ensuring third parties handle your information responsibly
~ Safeguarding your data with appropriate technologies and procedures
~ Offering you clear information and choices around your data
We do not use your data for any purpose other than those outlined in this policy.
🤝 Our Commitment
We are committed to:
~Security: Using strong protection measures to secure your data
~ Honesty: Being clear about what we do with your data
~ Minimalism: Collecting only the data we need
~
Consent: Always requesting your permission before sending marketing or promotional messages
~ User Control: Giving you full control over your personal information
Your trust is the foundation of our brand, and we will never compromise it.
📋 Information We Collect
The types of personal information we collect include:
~Name and contact information
~Account login details (encrypted and secure)
~Delivery and billing addresses
~Order details, including products purchased and payment method
~Technical data: IP address, browser type, device used
~Browsing behavior and interaction with product pages
~Customer reviews and communication history
~Subscription and opt-in status for marketing
We do not collect or store sensitive financial information such as your credit/debit card number—these are handled through trusted third-party processors.
✨ Personalization & Recommendations
We want your experience with Pinspired Closet to be as delightful and relevant as possible.
Using your data, we may:
~Show personalized product suggestions based on past purchases
~ Highlight collections that match your browsing history
~Send newsletters or discount codes tailored to your preferences (only if subscribed)
~Display targeted ads on social media or Google
~Remind you of items left in your cart
You can update your personalization and marketing preferences anytime.
📤 Data Disclosure Purposes
We may disclose your data to third parties under the following circumstances:
~ Payment processors to handle secure transactions
~ IT and hosting services for operating our website
~Analytics tools to understand how users interact with our website
~Government authorities in case of legal obligations, fraud investigations, or disputes
~ Logistics and delivery partners to fulfill your orders
All our partners and vendors are contractually obligated to handle your data with strict confidentiality.
We never sell or trade your personal data.
🔒 Data Security
We apply advanced technical and organizational measures to protect your personal data, including:
~SSL encryption for secure data transmission
~ Secure servers protected with firewalls and anti-malware tools
~Password hashing (we never see or store your actual password)
~Limited access – only authorized employees can access your personal information
~ Regular backups and threat monitoring
Despite our best efforts, no system can be guaranteed 100% secure — but we continuously update our protocols to remain ahead of threats.
✅ Your Rights
As a valued user, you have the right to:
~ Correct or update inaccurate details
~Delete your data (unless required for legal reasons)
~ Regular backups and threat monitoring
~Withdraw consent from marketing communication
~ Object to profiling or automated decision-making
~ File a complaint if your data is misused
To exercise these rights, email us at privacy@pinspiredcloset.com. We'll respond promptly in accordance with applicable laws.
📞 Contact Us
For queries, concerns, or help related to privacy or your account, contact us:
📧 Email: support@pinspiredcloset.com
📱 Instagram: @pinspiredcloset
📍 Office Address: [Insert Your Business Address]
🕒 Support Hours: Monday to Saturday, 10 AM – 7 PM
We aim to respond within 24–48 business hours.
📣 Grievance Officer
As per Indian law, we’ve appointed a Grievance Officer for privacy-related matters:
👩💼 Name: Nishkarsh Gupta
📧 Email: grievance@pinspiredcloset.com
📍 Address: A-222 KC Apartments block no 23 dwarka sec 17 new delhi
📞 Phone: +91 9999223414
Complaints will be acknowledged within 48 hours and resolved within 15 business days.
💕 Final Words
Your privacy is not just a policy—it’s our promise. We’re honored to be part of your beauty and fashion journey, and we remain committed to earning your trust every step of the way.
If we ever make changes to this Privacy Policy, we will post them on this page with an updated date. We encourage you to review it from time to time.
